Associate - Cards Operations - Operations & Customer Care
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the D360 Bank with the position of Associate - Cards Operations - Operations & Customer Care - D360 Bank which was opened this.
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The Cards Operations Associate is responsible for ensuring a range of card related operations are executed accurately and in compliance to policies and…...
The Cards Operations Associate is responsible for ensuring a range of card related operations are executed accurately and in compliance to policies and guidelines. He/she resolves queries from internal and external stakeholders in a clear and timely manner. He/she works with the Head to develop and improve unit policies, processes, and procedures.
Responsibilities
- Provide support on customer dispute letters, affidavits of fraud, and other documents received from Card Members including Visa/MasterCard/ Amex.
- Maintains daily MIS for incoming & outgoing retrieval & chargeback
- Processes Chargeback cycle activities which include Retrieval Requests, Representations, Compliance, and Arbitrations
- Support on Analysing and evaluating documents received from the merchants according to the guidelines laid by Visa/MasterCard/ Amex and then representing the chargeback case back to the issuing bank.
- Processes new applications for Merchant, Debit/Credit card, renewals, and dispatch and execute end-to-end card production process.
- Executes all card maintenance requests like expiration, PIN, address modification, and loss.
- Executes Card & POS Operation transactions/activities and reconciliation processes effectively to ensure proper settlements and reconciliation
Qualifications
Preferred Qualifications
- A tertiary-level qualification from an internationally/regionally recognized institution, preferably with a focus on Accounting, Business, or Finance
Years & Nature of Experience
- Will be a fresh graduate to 3 years of experience in Banking Operations, particularly Cards Operations, in Retail and Commercial Banking.
- If with experience, would have been accountable for completion of assigned tasks and project work and has developed a level of competence to carry out work independently
Technical Competencies
- Card Operations
- Data Collection and Analysis
- Financial Transactions
Behavioural Competencies
- Communication
- Problem solving
About the Team
Joining the D360 Bank Compliance team opens the door to an extraordinary opportunity. You become an integral member of a vibrant and forward-thinking group, committed to upholding the highest levels of integrity and compliance. We champion ethical behavior and adhere unwaveringly to the rules, regulations, and protocols that govern D360s business operations. At the core of our compliance department, youll find a remarkable ensemble of dedicated professionals tirelessly working to ensure our banks unwavering compliance. Job ID 300000021556582
Information :
- Company : D360 Bank
- Position : Associate - Cards Operations - Operations & Customer Care
- Location : Riyadh
- Country : SA
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Associate - Cards Operations - Operations & Customer Care job info - D360 Bank Riyadh above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Associate - Cards Operations - Operations & Customer Care job info - D360 Bank Riyadh in 19-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 19-05-2024
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