Project Director – Facilities Management

Job Description:

Parsons is looking for an amazingly talented Project Director Facilities Management to join our team! In this role you lead efforts to develop program facilities strategies and direction, including the development of policies and procedures, strategic plans, and cost controls to support with optimal use of resources. Assesses the need for real estate and facility resources and monitors performance to ensure the coordinated provision of standard and consistent services across the Oversees Community Management Services and the Facilities Management Services, inclusive of service provider selection, lease negotiations, tenant coordination, and community. Develops and monitors annual operating budgets of $25+ M. Establishes and maintains frequent contact and collaboration with to ensure alignment with the latest business direction and corporate strategies.

What Youll Be Doing:

Within the holistic management and administration framework, the Project Director Facilities Management is tasked with an exhaustive list of responsibilities for facilities management as well as a comprehensive Community management function incorporating;

• testing and commissioning oversight, advice and supervision,

• handover management,

• Service Partner management,

• administration and co-ordination including performance measurement,

• asset life-cycle management,

• cost optimization for assets and services,

• retail space management,

• revenue collection and management,

• budget and financial/cost management,

• legal and regulatory compliance,

• customer and tenant management and the like,

• emergency response and disaster management,

• health and safety protocols,

• quality assurance,

• stakeholder communication,

• sustainability and energy efficiencies, across all buildings, plants, facilities, accommodation and applicable assets.

• Facilitates the information, due diligence, analysis, resources, and other activities necessary to successfully manage and maintain our clients developments.

• Develops program strategies that provide precise and consistent data for budget development and long-range forecasting.

• Monitors facilitation and completion of tenant improvement and Moves/Adds/Changes projects within portfolio.
  Manages external real estate resources (service providers, transaction management, brokerage, project management, construction management, contractors, vendors, etc.) for each transaction, including service level agreements, contract, planning, KPI’s and document development and administration.

• Provides consistent communication with program stakeholders regarding operational status and issues.

• Maintains thorough knowledge of program operations including capacities, vacancies/utilization, churn, and occupancy efficiencies, lease critical dates, community events.

• Initiates and monitors change management process to implement recommended changes.

• Helps define and implement real estate standards for use across facilities under his/her purview.

• Collaborates with clients to understand their unique requirements and builds their input into solutions within specified corporate standards.

• Responds to inquiries and issues that are escalated from clients, tenants, occupants, and service providers by gathering facts and facilitating resolution of the issue.

• Develops capital and expense budgets, and participates in discussions clients when variances require corrective action.

• Ensures that Assigned Business Unit effectively manages the cost of services.

• Oversees, directly and indirectly the community management and facilities staff. Develops key performance indicators and targets. Monitors targets and directs performance for improvement.

COMMUNITY MANAGEMENT RELATED:

• Oversees baseline review of the initial resources to gauge the appropriateness of the resource allocation in meeting the program’s and client’s unique needs.

• Oversees Community Management services which are inclusive of, but not limited to:

  • Community management

  • Accommodation management

  • Event management

  • Tenant / lease compliance management

  • Finance management

  • Tenant Satisfaction

  • Project works / CAPEX

  • Contract Management

  • Asset Management

  • Reporting and Communication

  • Technical Library and Document Control

FACILITIES RELATED:

• Oversees Facilities Management services provided by the Service Partners, inclusive of but not limited to:

  • Service Delivery Management – Hard, Soft and Specialist Services

  • Asset Management

  • Stores management, supervision and auditing

  • Quality monitoring & Assurance

  • Service Delivery Monitoring & Management

  • Procurement

  • Transition & Mobilization

  • General Management

  • Help Desk and CAFM Management

  • Defect Management

  • Utilities and Coordination Management

  • Integrated Management System Implementation

  • Health & Safety, Risk and Permit Management

  • Environmental Management

• May work in conjunction with -outsourced Project Manager during construction projects.

• Develops and implements systems and procedures for facility maintenance. Make recommendations and solicits approvals and budgets to complete improvements to existing operations.

• Negotiates with, hires and supervises services provides to complete all maintenance/construction/repairs in a timely and cost-effective manner.

What Required Skills Youll Bring:

• Bachelor’s degree in facilities management/asset management (or equivalent) and typically 25+ years of related experience in a corporate real estate environment, with a minimum of 10 years of experience in community and facilities management.

• Experience in the GCC region with major developments.

• Proven and demonstrated ability to drive close out on Projects under their responsibility.

• Demonstrated experience on closing out major Works / Projects on time and budget.

• Excellent written and oral communications skills

• Thorough knowledge of industry practices and regulations

What Desired Skills Youll Bring:

• Advanced community and facilities management techniques and the ability to plan, organize and supervise the operations and administration multiple assets. Capable of adapting to demanding project conditions

• Ability to adapt to new situations and to react objectively.

• Proven leadership and management capability is also required, as well as good written and oral communications skills.

Minimum Clearance Required to Start: