Job Title: Manager, B&I and Remote Sites - Catrion

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Position Details:

Job Title:

Manager, B&I and Remote Sites

Reports To:

Sr. Manager, B&I and Remote Sites


Catering & Facilities


C&F Operations

Main Department:

B&I and Remote Sites


B&I and Remote Sites



Job Purpose Statement:

As an integral member of the team, you will perform a variety of tasks associated with the organization and management of a unit/assigned location in accordance with the standards required by the company, client contract specifications and statutory regulations. You will be required to ensure that the day-to-day activities within catering, accommodation and facilities are carried out to the highest standards. You will perform a variety of tasks associated with the smooth operation & promotion of the unit/assigned locations to the highest standards to all Health & Safety and Food Safety regulations. To promote and present positive image of SACC with client and customers

Roles & Responsibility

  • Develop and provide directions and guidance to the day-to-day operations team.
  • Manage Food Safety management systems (FSMS) and design the implementation of the HACCP.
  • Ensure compliance to policies/procedures related to Food Safety.
  • Plan & participate in internal/external audits of SACC unit and ensure follow ups are completed.
  • Conducts investigations regarding customers complaints.
  • Place food deliveries according to unit budget ensure holding stocks are at designated level according to business needs.
  • Identify opportunities for process improvements and work to implement with management.
  • Manage and inspect/review all Food Safety and Hygiene Activities of Company Units.
  • Develop and provide directions and guidance to the day-to-day operations.
  • Review & and update existing policies, safe systems of work, and practices related to Food Safety & Hygiene/Health & Safety
  • Train all subordinate staff in the SACC quality system ensures concepts are understood, followed and consistent service is delivered by means of toolbox talks and in post training.
  • Complete at site level disciplinary investigations formally hold any disciplinary/grievance interviews as per company policies.
  • Delivery of budgeted profit through management of food costs, labour costs and overheads and align with scope of service, ensuring any overspend is addressed in a timely manner and appropriate measure put in place to control.
  • Plan training requirements for all employees on the unit and report requirements.
  • Establish, plan and follow up on Departmental Objectives/KPIs and action plans.
  • Review Hygiene & Food Safety Manual and carry out amendment as per requirements of customer / Third party auditor.
  • Ensure all policies, processes & procedures related to Hygiene & Food Safety for unit are up to date as per operations.
  • Retain and develop the workforce to minimize employee turnover and improve our success operationally.
  • Completion of quarterly employee appraisals
  • Liaises with direct line manager with effective communications to ensure smooth running of the unit.
  • Complete paperwork and submit in timely and efficient manner including end of month financial related paperwork.
  • Responsible for all camp administration
  • Effective control of company and client assets as scheduled in the contract.
  • Completion of stock takes and reconciliation of monthly petty cash.
  • Effective control of food waste

Responsibility for the work of others:

  • Giving guidance and support to all the catering team working within food areas.
  • Conducting, Monitoring and Evaluation training for the catering team working within food areas.
  • Organising/planning continuity of work and provision of service.
  • Monitoring and maintaining levels of conduct and work performance.
  • Maintain Health and Safety, and hygiene standards to a very high-level always considering client and company health and safety rules and regulations.

Responsibility for Machinery/Equipment/Materials/Consumables:

  • Ensuring correct use and safe operations of all machinery and making sure that these are kept clean and hygienic.
  • Basic maintenance and preparation for use of equipment reporting where faulty or not fit for purpose.
  • Knowledge and competency in the use of cleaning materials and chemicals as approved under company and client COSHH regulations ensuring, always, that all chemicals are stored correctly.
  • Working knowledge of Company/Client Safety Management Policy SSOW.
  • Training of others in correct and safe methods of use and maintenance of machinery and equipment.
  • Correct and effective use of all consumables.

Decision making

  • Participate in periodical inspections and contribute to the process of identifying and implementing improvements.
  • Take personal responsibility for closing identified development gaps and future requirements.
  • Personal competencies are known, understood, adhered to and updated on an ongoing basis
  • Ensure the personal working hygiene standards meet both the company and statutory requirements.
  • Actively participate and learn from all training to ensure your tasks are completed competently and professionally.
  • Participate fully as part of both the company and unit team, ensuring team objectives are met to enable the company to provide an excellent service.

Communication & Working Relationships:


Liaise with direct line manager and subordinates with effective communications to ensure smooth running of the unit. Strong effective communications demonstrating honesty and trust.


Manage and maintain client relationships through regular formal and informal interaction, dealing with and resolving issues quickly without compromising the expected profitability and standards of the unit.

Minimum Requirements for The Job:


Bachelor’s degree hospitality management

Years and Nature of Experience

7 Years’ experience at site manager level

Knowledge, Skills & Abilities

  • Inspire others in the organization to build effective working relationships based on strengths and focused on achieving organizational goals.
  • Problem solver and team player.
  • Analysis of the data and act accordingly.
  • Sound knowledge of Food Safety & Hygiene, ISO and HACCP.
  • Ability to coordinate with various departments for Quality, Hygiene & Food Safety related issues through understanding processes and approaches.
  • Enthusiastic and passionate about consistently providing exceptional service to our customers and clients.

English Level

Read Write Speak

Approval Signatures

HCM Department

Department Manager



Last updated date: 15 May 2023

Job Types: Full-time, Permanent

Salary: From ﷼14,815.00 per month


  • Bachelors (Required)


  • 7 y: 3 years (Required)


  • English (Required)
  • Company Name : Catrion
  • Open Position : Job Title: Manager, B&I and Remote Sites - Catrion
  • Location Job : Dammam
  • Country Job : SA

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