Associate Business Manager - Asir/Dammam/Riyadh

The pioneers of software product industry in India, we are a technology and innovation led company simplifying the lives of small and medium businesses over the last three decades. With our cutting-edge technology, we have had the privilege to reach over 2.3 million business globally and cater to more than 7 million users in over 100 countries. We are passionate about the SMEs’ growth and aim to deliver the best for their business through our product innovation and excellence. Our teams develop some of the most ingenious solutions that suit the unique requirements of millions of businesses across the globe. With a market share of 75% in India, we have a strong foothold in the Middle East and are also serving customers in SAARC & APAC, Africa, and North America. Our robust network of 28000+ partners help us deliver unmatched customer experience in sales, support, and services globally.
With a sole purpose of Making Everyone Who Touches Tally, Happier, we aim to be the technology fabric that drives the economic growth of the world, by 2030.

Over the years, we have nurtured a value-based culture that let individuals follow their lead and support them in their growth journey with us. We are proud of our culture that gives every person equal opportunity and an environment where they continuously strive for excellence, confront problems head-on, experiment with ideas, innovate and push boundaries that help them grow.
We accept, include, and promotes diversity and are consciously working towards ensuring our workforce become true representative of all sections of society, and for each employee to feel respected and able to give their best. We are committed to an inclusive leadership where our leaders ensure that our people are empowered to be at their best, professionally, and personally. We take great pride in our work culture which has helped become a proud member of the elite Kincentric Best Employers Club!

The International Operations function is dedicated to help businesses across the globe experience a simpler way of managing their business. Here you will get to experience a fast-paced work environment while coordinating with teams in international markets.

What we do:

• #Build: a profitable partner ecosystem mentored to be enthusiastic, domain expert, customer centric.
• #Drive: consistent Tally way of sales embracing consultative selling approach for delivering uniform brand experience.
• #Empower, automate and enable: small and medium enterprises with #Magicoftally to fully participate in India growth story.
• #Equip: Be the most effective source of Voice of Customer (VoC) for Product Innovation team and Marketing.

In this role, you will be responsible for owning and achieving the business goals and objectives by creating and nurturing the Certified Partner ecosystem as described in the deliverable section below.

You will lead a team of Executives and mentor them by working with them on the ground. This role is expected to be hands on with the ground level activities to be able to lead from the front. This is a zero-to-one role and therefore the individual needs to be internally motivated, purpose driven and energetic enough to build something impactful.

Elevate our market share in the business software industry to new heights, deeply embed our product and brand across every district within the zone, significantly boost the profitability of our partners, and deliver unparalleled customer delight that sets new industry standards.

• IT hardware distribution /partner management exposure.
• Excellent verbal and written communication skills, good selling, and negotiation skills.
• Experience in Partner management.
• Experience in proactive lead generation techniques.
• Technical knowledge & MS – Office skills.
• Fair understanding of B2B purchasing behaviour.
• Fair understanding of SME operations.
• Good understanding of the organization’s policies and processes related to customer and partner.

• Identify, recruit, and establish high potential partners for Tally and work with them closely to establish Tally as preferred selling product with them.
• Ensure delightful customer experience.
• Knowledge transfer and Implementation of organisational programs and policies with partners.
• Plan lead generation activities/events with partners to acquire new customers.
• Establish a periodic review cadence with partners.
• Ensure complete understanding of partner’s business operations, profile of customers etc.
• Publish work related updates to all the stake holders.
• Keep track and information about competitors and their activities in the market.
• Knowledge about the market trends and market dynamics in the operating segment.