Facility Handover Manager

Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".

Your Opportunity
We are looking for a Facility Handover Manager who will be responsible for managing the handover of facilities in representation of Serco and on behalf of the client.

The Client is in the process of developing and executing a transformation program. This program involves transitioning from the management of operations and maintenance contracts to the management of contracts related to assets and facilities. The client’s primary objective is to achieve maximum value and benefit for the life cycle of assets and facilities within their estate.

The ideal candidate should have strong communication and presentation skills, strong problem-solving skills and the ability to develop strong relationships with internal and external stakeholders.

The build it new/ spending era has been and gone. Serco helps businesses and governments maximize ROI and extend the life of their assets. We manage their assets and people and use our data and insights to improve the experience of anyone who interacts with their products or services. We drive operational and cost efficiency on key services through process improvement, innovation and transforming citizen experience providing our Client with Consulting Services to Support Assets and Facilities – Facilities Department.

This role will be based in Riyadh.

Key Accountabilities (Key elements of the job) Comprehensive support in facilities handover to hand over new facilities to end users Overall management of facilities handover Develop a phased plan for each package to ensure that it is properly implemented in phases to meet construction, site handover and operation requirements. Development of the completion and handover plan which includes the process of handing over infrastructure assets to relevant agencies and stakeholders, and the process of handing over lands provided with services to third parties, and the certificate of completion and handover. Support in the development of the main program which shall include the employers requirements for the handover, organization and completion of work packages, current contractual deadlines and coordination with various other relevant programs. It will also clearly defines the critical path, any long-term requirements, and deadlines for concerned authority’s approvals. Support in the completion, handover and closure of tasks of outsourced O&M contractors on behalf of the client. Transition planning which includes the development and execution of a detailed plan for the handover process including timelines, milestones and key deliverables in collaboration with internal and external stakeholders. Support in the development of Standard Operating Procedures (SOPs) with regards to facilities handover in accordance to international best practices. Support in the development of KPIs with regards to transition and handover activities for the outsourced O&M contractors to follow. Implement monitoring systems on site as well as continuously track and evaluate performance to ensure a consistent level of service

Specific Requirements (What we are looking for in our candidates)
A Bachelor’s Degree in relevant field
Practical and previous experience in KSA
Previous experience in Public Sectors
10 years’ experience in relevant field is a minimum requirement
In-depth knowledge of transition and handover activities.
Ability to manage Operations & Maintenance contractors during transition and handover.
Good time management and organisational skills.
Ability to handle confidential information appropriately.
Ability to liaise in a professional manner with staff at all levels in the organisation and with external parties.
Ability to develop self and contribute to the development of others across the Team.
Excellent communication skills, both written and verbal.
The ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.

What’s in it for you?
At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:
Competitive monthly pay and allowances that are commensurate with the role and industry standards
Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
We care deeply about our colleagues wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally

Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.