IT Support

ABANA Enterprises Group Co. | Riyadh | SA

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the ABANA Enterprises Group Co. with the position of IT Support - ABANA Enterprises Group Co. which was opened this.

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ABANA Enterprises Group Co. is hiring for the position of IT Support in the banking industry. As an IT Support, you will be responsible for providing technical…...

Hamster Kombat
IT Support ABANA Enterprises Group Co. is hiring for the position of IT Support in the banking industry. As an IT Support, you will be responsible for providing technical assistance, support, and advice to end-users for various hardware and software issues. You will work closely with the IT team to troubleshoot and resolve technical problems, install and maintain computer systems and software, and ensure smooth operation of the IT infrastructure.

Position Summary/Objective:
  • IT Support Specialist will be responsible for Email, ERP (Microsoft Dynamics 365) support along with installing or upgrading components, setting up software, assisting with network administration, and resolving all IT support issues. He/She will have an in-depth knowledge of various computer hardware and software technologies.

Duties/Core Responsibilities:
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
  • Email account configuration & support.
  • Microsoft ERP Administration & Support
  • Assisting with network administration tasks.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Replace parts as required.
  • Provide support, including procedural documentation and relevant reports.
  • Support the roll-out of new applications.
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Priorities and manage many open cases at one time.
  • Responding in a timely manner to service issues and requests.
  • Troubleshooting systems and applications: Running diagnostics on malfunctioning hardware or software and finding solutions for any issue and implementing it.
  • Providing assistance to company staff or clients with technology-related issues: Understanding the issue and its cause, solving the problem, and explaining the problem to the staff member or client.
  • Educating coworkers about network security and best practices for computer usage.
  • Monitor security certificates and company compliance of requirements.
  • Document and Maintain IT Inventory.
  • Review and Resolve IT Helpdesk Requests.
  • Prioritize and Escalate Issues as Necessary.
  • Update daily operations in the worksheets in IT service desk.

Requirements
  • Bachelors degree in Computer Science, Information Technology, or related field
  • 1-2 years of experience in IT support or a related role
  • Strong knowledge of computer hardware, software, and networks
  • Proficient in troubleshooting and problem-solving
  • Excellent communication and customer service skills
  • Ability to work well in a team environment
Job ID inf

Information :

  • Company : ABANA Enterprises Group Co.
  • Position : IT Support
  • Location : Riyadh
  • Country : SA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the IT Support job info - ABANA Enterprises Group Co. Riyadh above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies IT Support job info - ABANA Enterprises Group Co. Riyadh in 29-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 29-06-2024

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